Rental Policies
Welcome to Coveted Hospitality LLC. Immerse yourself in the epitome of luxurious living with our beautifully furnished units that exude elegance and sophistication. To guarantee a delightful and enjoyable experience for every guest, we kindly request that you review and abide by the following rental policies:
Table of Contents
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Check-In / Check-Out
Check-in is available anytime after 4:00 pm, and check-out must be completed before 11:00 am. To allow adequate time for our team to clean and prepare the unit for the next guest, we typically cannot accommodate early check-in or late check-out requests.
Pet Policy
Considering the high-end furniture and linens in our World Class properties, we advise against bringing pets. Pet owners will be charged for any additional dry cleaning, cleaning treatments, or linen replacements required due to pet hair. Should you decide to bring a pet, a $500 pet deposit and a one-time $200 pet cleaning fee will apply.
Our pet policy includes the following provisions:
a. Pets are allowed only in designated pet-friendly units. Please confirm with our team before booking.
b. A maximum of 2 pets per unit is permitted, with a combined weight not exceeding 30 lbs.
c. Tenants must provide proof of current vaccinations and registration for their pets.
d. Pets must be leashed or contained within the unit and are not allowed in common areas.
e. Tenants are responsible for any damage caused by their pets and must clean up after them.
Smoking
In compliance with our local community, neighbors, and building partners, smoking is strictly prohibited within Coveted Hospitality LLC.
Events
Hosting events at Coveted Hospitality LLC is not allowed. However, small gatherings with friends and family are permitted as long as noise levels do not disturb our neighbors.
Approval Process
Guests seeking approval to stay at Coveted Hospitality may be subject to a criminal background check. Failure to comply or meet the requirements of this check may result in the cancellation of the booking.
Self Check-In
Coveted Hospitality Rentals provides a seamless self check-in process, offering convenience and flexibility for our guests. With our state-of-the-art technology, guests can enjoy the ease of checking in without a physical key, allowing them to start enjoying their stay right away.
Cancellation Policy
We understand that plans may change, and our cancellation policy is designed to accommodate potential changes while maintaining fairness for both parties. If you have any questions regarding cancellations, please email [email protected]..
a. Full Refund: Cancellations must be made within 48 hours of booking to qualify for a full refund. If your cancellation qualifies for a full refund, the refund will be returned to your original payment method in 3-5 business days, depending on your bank.
b. Partial Refund: For cancellation requests past the 48-hour window from the time of booking, the first 30 days are non-refundable, and the remaining amount will be refunded. Guests will be given a one (1) month credit which can be applied to a booking beginning between thirty (30) and one hundred and eighty (180) days in the future.
c. Exceptions: If a guest cancels past the 48-hour window and opts out of the one (1) month credit, Coveted Hospitality LLC will attempt to re-book the reservation. If we are successful, the balance for the non-refundable 30 days will be returned to your original payment method in 3-5 business days, depending on your bank.
d. Cutting Your Stay Short: We offer accommodating policies for guests who need to shorten their stay due to emergencies. In such cases, the guest should edit their booking to an earlier check-out date, and we will approve the change rather than canceling the reservation altogether.
Payment Policy
Coveted Hospitality LLC does not require a security deposit from tenants. However, we do require that guests pay upfront for their stay. Full payment must be made at the time of booking to secure the reservation. Failure to make timely payments may result in the cancellation of the booking.
Maintenance and Repairs
Coveted Hospitality LLC is committed to maintaining our luxury units to the highest standards. In the unlikely event that you encounter any maintenance or repair issues during your stay, please adhere to the following guidelines:
a. Tenants are responsible for reporting any maintenance or repair issues to Coveted Hospitality LLC immediately. Maintenance repair requests can be submitted through the user dashboard on our website.
b. Tenants must not attempt to make any repairs themselves or hire external contractors without written permission from Coveted Hospitality LLC.
c. Coveted Hospitality LLC will address reported maintenance or repair issues as soon as possible.
